4 • OIL
&
ENERGY
Credits
Volume 15/Issue 8 © August 2013
Postage paid at Altoona, PA
Permit No.150
Library of Congress, National Serials
Data Program, ISSN-0044-0205.n
Oil & Energy
is published monthly by New
EnglandFuelInstitute,
anon-profitorganization
incorporated in Massachusetts. The Institute’s
energies and resources are devoted to Oilheat,
Propane, Diesel Fuel, Bioheat
®
industries and
associated service companies.
Editorial and news matter are not necessar-
ily reflective of the opinion of the New England
Fuel Institute, its officers and members.
Advertising appearing in
Oil & Energy
does
not constitute an endorsement of the advertised
products or services by this magazine or the
New England Fuel Institute.
© August 2013. All rights reserved.
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Advertiser Index.................................. 44
Calendar .............................................. 45
Classifieds............................................ 44
Marketplace....................................42-43
NEFI FYI ............................................... 6
Products .............................................. 40
Profiles............................................38-39
Stats ..................................................... 46
Editor
John MacKenna
Art Director
William Mortensen
It’s All About the Experience
............................................................................
12
PriMedia President Richard Rutigliano explains how full-service fuel companies
can provide the great customer experience that today’s customers expect. You can
reach him at 516-222-2041 or
Global Opens Propane Terminal in Albany
.....................................................
14
Global Partners is building on its experience with refined products and crude
oil to market propane to retailers.
Changing With the Times
...................................................................................
15
Cargas Vice President Nate Scott explains how the company is evolving its fuel industry
software, Cargas Energy, to meet changing needs, such as diversification and expansion.
The Cloud Option
..................................................................................................
16
ADD Systems executives Larry McEntee and Andrew Katsigiannis explain cloud
computing and discuss the advantages of hosting data and applications off site.
Investing for Success
..........................................................................................
17
Oil & Energy looks at how Quogue Sinclair Fuels Inc. uses ADD Systems
technology to improve customer service and operate more efficiently.
The Pursuit of Efficiency
.....................................................................................
19
Oil & Energy looks at how Como Oil & Propane is using remote tank monitoring to
improve customer service and delivery efficiency in northern Minnesota and Wisconsin.
Tank Monitoring Can Be the Right Solution
..................................................
21
Ed Burke, Chairman of the Board of Dennis K. Burke Inc., looks at the
cost-saving opportunities available through remote tank monitoring.
He can be reached at
or 617-884-7800.
High-Performance Hydro-Air
............................................................................
22
Bruce Marshall, Training Coordinator at Emerson Swan, discusses improvements in hydro
air equipment. He can be reached at 800-998-7926 or
AEC Helps Oilheat Battle Natural Gas Aggression
......................................
24
American Energy Coalition Executive Director Thomas Tubman discusses increasing
aggression by natural gas utilities, improvements in U.S. oil production and recent
information about natural gas and climate change.
If Tanks Could Talk
..............................................................................................
26
Paul Nazzaro, of Nazzaro Group, discusses the opportunities that Bioheat
®
marketing offers Oilheat dealers. He can be reached at 978-258-8360 x 301
or
.
NEFI Focuses on NORA, Fuel Mandates, Financial Reform
........................
28
New England Fuel Institute discusses the key issues facing the Oilheat industry
as well as the Institute’s activism on behalf of fuel dealers.
New Hours-of-Service Regulations Go into Place at Last
..........................
34
Matt Wrobel, vice president of marketing and sales at Foley Services, looks at the
FMCSA’s new Hours of Service regulations, which recently took effect. He can be
reached at
.
Price Protection and Downside Risk
................................................................
36
Rick Trout, of Hedge Solutions, discusses the enduring value of price protection
and evaluates fuel-buying strategies. You can reach him at 800-709-2949 or
.
