January 2013 • 43
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Rhode Island
SOFTWARE GLITCHES DELAY LIHEAP AID
Some low-income households have been
left without heating oil because software
glitches caused delays in the state’s launch of
a federal energy assistance program, according
to a report by the
Associated Press.
Marion
Gold, administrator of the state Office of
Energy Resources, said the state was unaware
for several weeks that software problems were
causing delays in opening the Low Income
Home Energy Assistance Program (LIHEAP)
to applicants. “We feel sick about this,” Gold
said. “We are providing some supplemental
emergency funds, so people who are in need
can get some oil delivered.”