NEFI’s Employee Assistance Program is available at a discounted rate to all member employees and their family members. Experienced, compassionate consultants are available 24 hours a day, 365 days a year to provide you with immediate support as well as referral and follow-up services. To ensure complete confidentiality, we have contracted with ARCpoint Wellbeing Solutions, an Employee Assistance Program (EAP) designed to support your wellbeing at work and at home and provide management and professional staff services.

ARCpoint Wellbeing Solutions provides confidential access to qualified professionals who can help with a wide range of everyday challenges, including stress, family concerns, financial or legal questions, work relationships, and life transitions.

What’s included:

• Professional consultation and referrals for personal, family, and work-related issues
• Access by phone, website, text, instant message, or video chat
• Available 24/7/365
• Always confidential
• Free to employees and members of their household
• Up to five structured counseling sessions per issue, per year **this includes employees that need SAP services

In addition to live support, the program includes helpful tools and resources such as:

• The Balancy smartphone app for easy access to services
• A six-session mindfulness program
• Life coaching support
• Discounts through an online savings center
• Financial and daily living calculators and wellness resources

Price Sheet

Enrollment Form

Achieve Balance

Wellbeing Solutions

Webinars

2026 NEFI ARCPoint EAP for Managers Webinar

Click here for a
Video format

Click here for a
Powerpoint format

Point of Contact:
benefits@nefi.com | Phone: 617 924-1000