NEFI Education Foundation Programs
The NEFI Education Foundation Inc. (EFI) provides educational courses to help home heating fuel retailers, wholesalers, service providers, manufacturers, and other home comfort providers further their knowledge and skills. NEFI members receive exclusive or discounted access to valuable webinars, training sessions, and professional development programs.
NEFI Education works with experts in business training who have extensive knowledge of the delivered fuels industry. Programs are developed for individuals in every department and at all experience levels.
Over the years, EFI has developed programs with:
The CSR Educational Program focuses on first point-of-contact customer service training to enhance communications and drive success. This program is so important to members that it is regularly oversubscribed and waitlisted.
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A unique opportunity for Service Managers to exchange ideas and gain valuable insights that will help them thrive.
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A 3-part series that explores the fundamental concepts of A/R, discusses the significance of efficient collections processes, and examines best practices that can minimize bad debts and accelerate cash flow.
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Discounted programs guide individuals through the FMCSA Entry Level Driver Training (ELDT) requirements, saving participants thousands of dollars and helping to cut through red tape. Confirmed and listed by the FMCSA as an authorized ELDT provider.
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A video-based training program designed to empower HVAC, propane, heating oil, and other home care professionals with the knowledge to identify and respond to human trafficking.
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Learn more and register for upcoming NEFI webinars or view previous webinars.
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An executive education program featuring courses, seminars, and networking sessions led by Dartmouth faculty in collaboration with industry experts and influencers.
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A leader and management program that ensures energy professionals have the business and leadership skills they need to create and execute strategy to positively impact their organizations.