| The Front Burner | 3 |
| Table of Contents | 4 |
| FYI | 6 |
| NEFI and MEMA Announce Private Association Health Insurance and Employee Benefits Marketplace | 10 |
| Google Learns to Listen | 12 |
| Holding Onto a Margin Spike | 16 |
| State of Defense | 17 |
| Trunzo: What's Up with NatGas Supplies During 'Cold Weather'? | 22 |
| Making the Case for Oilheat | 24 |
| Natural Gas Supply Into New England Appears to Max Out, Driving Gas Prices Higher | 27 |
| Test for Leaks When Service Is Interrupted | 29 |
| Propane | 30 |
| HRVs: A Fresh New Heating Concept | 31 |
| TO Sell IAQ Effectively, Make a Business Plan | 32 |
| Furnace Makers Offer New Products, Personal Attention | 34 |
| Profiles | 36 |
| Busy Energy Agenda for 2014 Includes Keystone, Oil Exports | 38 |
| Lack of Readiness Delays CDL Rule Revisions | 40 |
| Marketplace | 42 |
| Products | 43 |
| Advertiser Index | 44 |
| Classifieds | 44 |
| Litigation | 44 |
| Industry News | 45 |
| Calendar | 45 |
| The Stats Page | 46 |