| The Front Burner | 3 |
| Table of Contents | 4 |
| FYI | 6 |
| Washington Report | 10 |
| New SMS Requirements Are Just Common Sense | 12 |
| How Much Should You Pay a Salesperson | 16 |
| Nurture Your Workforce | 18 |
| Revamp Your Receivables | 22 |
| HHS Announces $2.9 Billion in LIHEAP Allocations | 22 |
| Marketers Come to Terms With Obamacare Requirements | 23 |
| How to Determine Company Requirements Under ACA | 25 |
| Defined Contribution Adds Flexibility for Employers, Employees | 27 |
| Regulators Rule on Conn. Natural Gas Expansion | 28 |
| ACEE Again Names Mass. Most Efficient State | 29 |
| 'Squeeze the Tube' for Your Customers | 30 |
| EPA Reduces RFS Volumes | 32 |
| Hedging Against Fixed Price Contract Defaults | 34 |
| NTSB Demands Audit of FMCSA | 36 |
| Profiles | 38 |
| Marketplace | 42 |
| Advertiser Index | 44 |
| Classifieds | 44 |
| Industry News | 44 |
| Calendar | 45 |
| The Stats Page | 46 |